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Our customer service is what we are proud of. We lean into one-on-one assistance that is second to none and unlike any other shoe store in San Antonio. This is what you can expect when you walk into one of our stores.
Our store is staffed by runners that are committed to your fitness success. We will ask you about your current activities; such as how often you run or walk, and what your fitness goals are. This will help us understand what you are looking to get out of your time with us and allow us to understand what products we have that could solve your problems and help you become faster, stronger, healthier, and more comfortable.
Next, we will watch you walk! That's right, we ask you to take off your shoes so that we can look at your foot as you walk. During this time we will also observe your ankles and knees. Your body is connected so how your foot moves affects the rest of your body! All of this helps us determine your foot type. Do you pronate or have high arches? We'll help you find out!
Based on our findings, we will bring out shoes, socks, insoles, and more that would work for your goals and foot type. We will explain why we are recommeding the great that we have presented and tell you about what makes each item unuique. We will also you walk or run around a bit, and answer any questions you have.
After you've picked out the best shoe for you, we will gladly answer any technical questions you might have about shoes, accessories, and apparel. We will listen to your feedback on the gear you have tried and we will adjust accordingly where we may recommend different shoes or additional product.